Flink Forward 2019--实战相关(12)--Comcast分享聚合数据

Scaling from 5 Billion down to One --Dave Torok(Comcast)

What turns a simple interaction into a great customer experience? How do we transform a digital interaction into a personalized conversation? Over the past year our team scaled a Customer Experience use case to process over 5 Billion data points per day using Apache Flink. This presentation will show how Flink helps deliver a personalized, contextual interaction by scaling the solution down to one…the customer.

是什么让简单的互动变成了伟大的客户体验？我们如何将数字互动转化为个性化对话？在过去的一年中，我们的团队扩展了一个客户体验用例，使用Apache Flink每天处理超过50亿个数据点。本演示将展示Flink如何通过将解决方案缩小到一个，来帮助客户提供个性化、上下文相关的交互。