读懂酒店管理关键经营指标——员工离职率

Employee Turnover 员工离职率

A final operational KPI that hotels need to measure and monitor is employee turnover. After all, onboarding new employees comes with hidden costs associated with their training and management.

For starters, the time an employee spends in training is characterized by lower output and productivity, meaning that hotel operators are paying more per hour for lower output. Furthermore, the time managers spend training a new employee is time lost that they could’ve spent doing something else. As DailyPay puts it: