The content of this page has been automatically translated by AI. If you encounter any problems while reading, you can view the corresponding content in Chinese.

Organization Structure Management

Last updated: 2026-04-28 19:10:53

In Organization Structure Management, you can add, delete, modify, and query enterprise departments and employees. Tencent E-Sign Service provides various methods to add enterprise employees, including manual addition, invitation code to join, and import table. It also supports changing the department employees belong to. This document mainly introduces how to manage enterprise departments and employees, and how to quickly add employees. For managing the organization structure using WeCom Tencent E-Sign Service, please refer to Organization Structure Management within Enterprise WeChat.

Prerequisites

Please complete the activation of the electronic signature service first. For the activation guide, please refer to Activation Guide document.
Please ensure that you have Organization Structure Management permission. If you do not have the permission, please contact the Super Administrator or an employee with Role Management permission to assign the permission to you.

Path

1. Log in to Tencent E-Sign Service Webpage, then use WeChat to scan the QR code on the screen.



2. After the QR code is scanned to enter the Workbench, hover your mouse over More at the top of the page. A dropdown menu will appear after you click it. You can then select Organization Management from the menu to go to the Organization Management page.


Organization Structure Page Introduction

The Organization Structure Page displays enterprise department and employee information, supporting add, delete, modify, and query operations for departments and employees. It also supports precise filtering of employees based on role type, account status, and name.
Note:
For instructions on how to add, edit, or delete roles, see the Role Management document.

Department management

Add Department

1. Select the appropriate department level in the electronic signature organization structure. Hover your mouse over the department, then click Add Department.



2. Confirm the location of the new department, then enter the name of the new department. If the information is correct, click Confirm.




Edit Department

1. Select the department to be edited in the electronic signature organization structure. Hover your mouse over the department, then click Edit Department.



2. Confirm the name of the department being modified, then enter the new department name. If the information is correct, click Confirm.




Deleting a department

1. In the electronic signature organizational structure, select the department to delete, place the mouse over the department, then click Delete department.



2. Due to enterprise asset security concerns, select the designated department to inherit the employees and assets of the department in the current electronic signature organizational structure. After confirming that the information is correct, click Confirm.



3. Please double confirm whether to delete the current department and agree to transfer its employees and assets to the designated department. If correct, please click Confirm. The department has been successfully deleted, and the employees and assets have been transferred to the designated department.

Employee Management

Creating Employee

On the appropriate department level page, click Add Employee. Tencent E-Sign Service application supports three ways to add: Manual Addition, Invitation Code, and Import Table.
Note:
For instructions on how to add employees in the WeCom E-Sign application, see the Organization Structure Management within WeCom document.

Adding IPs manually

1. This is suitable for scenarios where you add a small number of employees. Please enter the employee's name and phone number, and assign a role to the employee. After confirming that the information is correct, click Save.



Note:
For instructions on how to add enterprise roles, see the Role Management document.
To add multiple employees, click Add Employee.
To delete this newly added record, click Delete.
2. The employee has been successfully added. The system will automatically send an SMS inviting the new employee to complete real-name authentication and activate their account. For specific operations, refer to Employee Account Activation.

Invitation Code Joining

This is suitable for scenarios where multiple employees are added, with no limit on the number of QR scans.
Web
Mobile Version
1. Please select and confirm the employee's department and the validity period of the invitation code. After confirming that the information is correct, click Download QR Code and send the QR code to the employees to be added, then click Next.



2. Support for Tencent E-Sign Service application super administrators or enterprise members with organizational structure management permissions to quickly enter the electronic signature mini program by scanning the screen QR code with WeChat to review pending members. After completing the review, click Complete. Subsequent reviews by administrators can be carried out directly in the employee management section of the electronic signature WeChat mini program. See step 3 for details.



3. Administrators, please go to the Tencent E-Sign Service WeChat mini program, open Employee Management. At the top of the Employee Management page, click Processing. In the review page, check the personnel records to be reviewed and proceed with the review. If you agree to let them join the enterprise, select Confirm Joining and Set Role. If you refuse their entry, select Reject Joining.

4. Please assign roles to the enterprise members who are confirmed to join. Once the assignment is complete, click Confirm. Then, perform a secondary confirmation of the member's joining information. If confirmed, continue by clicking Confirm, and the system will prompt that the member has successfully joined.
Note:
For instructions on how to add enterprise roles, see the Role Management document.



1. QR Code Generation Entry: From the mini program homepage, go to Employee Management, click Add Employee at the bottom, read the employee addition notes, and then click Confirm. You will then see the employee invitation QR code. You can download the QR code and send it to the employees you need to add.
Note:
You can set the QR code validity period and the department for inviting employees to join.



2. Review pending employee joining process: Administrators should go to the Tencent E-Sign Service WeChat Mini Program, open Employee Management, and at the top of the Employee Management page, click Please Click to Process. In the review page, check the personnel records to be reviewed and conduct the review. If you agree to let the member join the current enterprise, select Confirm Joining and Set Role; if you reject the member's joining, select Reject Joining.



3. Please assign roles to the enterprise members who are confirmed to join. Once the assignment is complete, click Confirm. Then, perform a secondary confirmation of the member's joining information. If confirmed, continue by clicking Confirm, and the system will prompt that the member has successfully joined.
Note:
For instructions on how to add enterprise roles, see the Role Management document.




Table Import

1. Please click Structure Import Template to download the template to the local system.



2. Fill in the template with the new employee's name and mobile number, as well as the employee's role and department in the organizational structure. Confirm that the information is correct and save the template content.
Note:
You must delete the sample records from the template; otherwise, the template import will fail.
For instructions on how to add enterprise roles, see the Role Management document.



3. Click Click to Upload to upload the completed structure template. After uploading, click Import.
4. The members have been successfully imported. Click Complete, and the system will automatically send an SMS inviting the new employee for real-name authentication and account activation. For detailed steps, please refer to Employee Account Activation.

Employee Account Activation

1. When enterprise employees are successfully added or approved, the system will automatically send an SMS inviting the new employee for real-name authentication. The employee should click the invitation link in the SMS to complete the real-name authentication.



2. Once the employee completes the real-name authentication, they can use the Tencent E-Sign Service.
Note:
If an employee's SMS invitation link has expired, contact a super administrator or an employee with organizational structure management permissions to navigate to the Organizational Structure section and resend the real-name verification SMS for that employee.




Deleting an Employee

1. Please select the unregistered employee you want to delete, then click Delete.



2. Please confirm again if you want to delete this employee. The deletion operation is generally used in employee resignation scenarios. Contract data in the process will be unrecoverable. Please proceed with caution. If you wish to continue deleting, please click Confirm.

Employee Department Change

1. When the organizational structure of the enterprise changes and employee department adjustments are needed, please select the employee, then click Change Department.
Note:
If the selected employee has contracts in progress, department change is not supported. Please reassign the contracts to others or complete the contract processes before changing the department.



2. Please select the new department to change to. After confirming there are no mistakes, click Confirm.



3. The employee has successfully changed departments.

Editing Employee Role

1. Select the employee whose role you want to edit, click Edit Role.



2. Authorize or delete roles for the employee. After confirming the edit, click Save.
Note:
For instructions on how to add, edit, or delete roles, see the Role Management document.
3. The employee's role has been saved and has taken effect.

Employee Resignation Handover

Web
Mobile Version
1. Entry: Organization Management > Resignation Handover.



Note:
The resignation of legal representatives and super administrators is not supported.
2. Select an employee within the company as the Resignation Handover Person. After handover, all pending contract data of the resigning employee will be transferred to the handover person.



3. After confirming the resignation handover information, click Confirm to complete the employee's resignation.
1. Entry: Tencent E-Sign Service Mini Program Homepage > Employee Management.



2. Go to the employee list and select the resigning employee.



3. After entering the Employee Detail Page, click Resign This Employee.



4. Select the handover person. After handover, all pending contract data of the resigning employee will be transferred to the handover person.



5. Resignation handover successful.