座席与座席之间可发起内部会话，即通过发送文字、图片方式进行内部沟通。\n在座席工作台左侧会话任务栏中单击内部会话，可通过姓名、工号、邮箱搜索需要联系的座席。
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选中座席后即可与该座席进行内部会话沟通。\n
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座席内线会话