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Managing Unsubscribed Users

Last updated: 2025-02-06 16:35:24

Overview

A user can reply with the specified content such as "TD", "T", or "N" to the SMS message received to unsubscribe from SMS notifications. After unsubscription, the system will keep a record of their mobile number, the signature used to send the unsubscribed message, and the message type, so that future messages of the same type will no longer be sent to their mobile phone. You can check whether the user's number is in the unsubscribed user list by searching with the number and signature and then apply for removing the unsubscribed status based on the query result.

Directions

1. Log in to the SMS Console.
2. In the left navigation bar, select General Management > Unsubscribe User Management.
3. Enter the target phone number, application, and signature, then click Query to see the unsubscription status of different types of SMS messages under the corresponding signature.



4. Based on the query result, you can click Apply for Removal in the row of the corresponding SMS type.
5. In the pop-up Unsubscribe Removal dialog box, fill in the application reason, and click Confirm.
6. In the Removal Application and Review Records list, you can view the related records and review status.

If you have any queries, please contact Tencent Cloud SMS Assistant, and a dedicated person will answer your questions.