This operation will prohibit members from accessing team resources and logging into the team. Click the lower left Team Settings Center, go to Global Settings > Organization and Members > Member Management in the team member list, select the user to be locked, click the right side ... and select Lock Member. The locked user will have a lock mark. To unlock, perform the Unlock Member operation.
What are the reasons and solutions for account locking?
If the Team Leader is locked, you need to go to Ticket Center to submit an unlock request.
If the Team Member is locked, the following are possible reasons and solutions:
1.1 Entering the password incorrectly 5 times when logging into the team. Please contact the team leader or administrator to unlock it in Settings Center > Member Management.
1.2 The account type of the locked member is a Tencent Cloud Sub-account, lacking QcloudCODINGFullAccess role permissions. Please contact the primary account owner to go to CAM for role policy authorization.
How to exit the team?
Team members can click Personal Account Settings > Personal Account in the lower left avatar dropdown to see the option to exit the team.
Note:
The team leader cannot exit the team.
How to dissolve the team?
The team leader can click Team Settings Center in the lower left corner of the homepage, then click Basic Information > Dissolve Team to enter the operation page.
How to change the CODING team bound to the Tencent Cloud account?
When a new user accesses CODING DevOps on the Tencent Cloud console, Tencent Cloud will create a new team for the new user. If binding a new user to an existing team and setting it as the default team address when accessing the Tencent Cloud console is needed, follow the steps below in the CODING console.
1. In the new team'sTeam Settings Center > Global Settings > Third-party Apps, unbind from Tencent Cloud. If you haven't set a password, please bind your email and password in Account Settings before unbinding.
2. Log in to the team that needs to be bound, in the existing team'sTeam Settings Center > Global Settings > Third-party Apps, bind to Tencent Cloud. For specific operations, please see Credential Authorization.
How to transfer the team leader?
Note:
If the account is already associated with a Tencent Cloud account, this feature is not supported. Please see Bind to Tencent Cloud for unbinding.
Team leaders can enterTeam Settings Center > Global Settings > Basic Information to transfer the team to a corresponding member.
Can the team domain be modified?
After binding the domain name, the team domain name of the standard version cannot be changed. Advanced and flagship versions support team leaders modifying through a custom team domain name. In theTeam Settings Center > Global Settings > Custom Domain page, click on the upper right cornerCustom Domain, fill in the domain name in theCustom Domain dialog box, and click Create to finish modifying the custom team domain name.
After a reduction in team members, there is no automatic tier downgrade?
After the team member count decreases, the system will not automatically downgrade the current advanced team's tier. If you confirm that you no longer need more tiers, please submit a ticket for customer service to downgrade your tier. The ticket should include:
Team Name
Team Domain
Updated Tier Quantity
Reason for Application
How do I get a refund?
After payment, refunds are not supported. Please ensure the services you are purchasing meet your needs before making a payment. If there are special circumstances such as order errors, please contact official personnel promptly.
How to check the service expiry date?
The Team Leader or Administrator can click Service Subscription in the avatar dropdown at the bottom left corner to view the estimated expiry date on the right side of the service overview.
How to obtain an invoice or contract?
You can download the invoice or contract from the Billing Center on the Tencent Cloud official website.
What to do if binding the Tencent Cloud account fails?
Problem description: When binding the Tencent Cloud account in a third-party application, it prompts No available account with current credentials.
Solutions: You may have previously used Tencent Cloud Serverless or a TKE service, which called the CODING capability, automatically creating a CODING team and completing the binding. You need to go to the Console, log in to the automatically created team.
After completing the information, go to Global Settings > Third Party Application to unbind Tencent Cloud. Then log in to your own CODING team and go to the Team Settings Center to re-bind the Tencent Cloud account.
How to check team resource usage?
Team resource usage includes continuous integration concurrency, code repository capacity, and file cloud drive usage. Click Team Settings Center at the bottom left of the homepage and go to Resource Usage for details.
