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To facilitate efficient collaboration for students and non-profit organizations, Tencent Meeting Pro offers exclusive coupons (post-coupon monthly fee: CNY 30). Eligible groups include currently enrolled students at junior college or higher-level institutions (including admitted students) within China, or legally registered and currently valid charitable organizations within China, such as foundations, social groups, and social service agencies.
Windows/macOS
1. Upgrade the Tencent Meeting client to version 3.11 or later.
2. After logging into your Free account, you can click the profile photo in the Tencent Meeting client, then click Upgrade Now on the personal profile page to select and purchase Pro at the checkout. You can flexibly choose to purchase 1 - 5 Pro accounts.
You can also subscribe to Tencent Meeting Pro on the Pricing & Purchase page of the Tencent Meeting official website.
Android/iOS
Method 1: After logging into your Free account, you can click the Upgrade to Pro badge in the Tencent Meeting client to go to the checkout.
Method 2: Click the profile photo in the Tencent Meeting client, then click Upgrade Now on the personal profile page to select and purchase Tencent Meeting Pro.
How to Purchase Additional Accounts and Large Meetings for Pro and Upgrade to Business
If your Pro edition meets the upgrade criteria, you can proceed with the upgrade. The specific details are subject to the actual payment page displayed to you.
You can purchase additional large meetings and assign them to Pro advanced accounts to upgrade your meeting capacity and enhance the meeting experience.
You can purchase additional Pro accounts. After purchase, you can conveniently create an organization and enjoy the benefits of multi-account collaboration.
Note:
The price you need to pay when you upgrade to a different edition is displayed on the payment page. The actual price difference shown is final.
You can also choose to switch your plan and seamlessly upgrade to the Business or Enterprise edition.
How to Renew Pro Service
Windows/macOS renewal method
Method 1: If you have subscribed to the Pro monthly subscription service in Tencent Meeting, you can log into your Tencent Meeting Pro account on a computer, click the profile photo to go to the personal center, and then click Renew Now or the Pro badge.
Click Renew to go to the renewal page, where you can select the desired plan and pay by scanning the QR code. Upon successful payment, the corresponding Pro benefits are renewed.
Method 2: In the client, click the profile photo to go to the personal center. Choose Orders & Services > Services to go to the My Services page. Click Renew Now to go to the renewal page, where you can select the desired plan and pay by scanning the QR code. Upon successful payment, the corresponding Pro benefits are renewed.
Android/iOS renewal method
If you have subscribed to the Pro service in Tencent Meeting, you can log into your Tencent Meeting Pro account on a mobile device. Click the profile photo to go to the personal center, then click Renew Now to go to the services page. Click Renew Now to go to the renewal page. On this page, you can select the desired renewal duration and plan, then click Pay Now. Upon successful payment, the corresponding Pro benefits are renewed.
How to View Pro Service Validity and Next Month's Renewal Price
Windows/macOS
1. You can log into the Tencent Meeting client, click the profile photo to go to the personal profile page, and view the validity period of your Pro edition.
2. On the personal profile page, click Orders & Services to view the activation time of your Pro edition.
If you are on a monthly subscription service, you can choose Services > Renewal Management. On the Auto-Renewal Management page, you can view the activation time and validity period, next billing time, and next billing amount for your Pro plan.
Android/iOS
1. You can log into the Tencent Meeting App, click the profile photo to go to the personal profile page, and view the validity period of your Pro edition.
2. On the personal profile page, click Orders & Services to view the activation time of your Pro edition.
If you are on a monthly subscription service, you can choose Services > Renewal Management. On the Auto-Renewal Management page, you can view the activation time and validity period, next billing time, and next billing amount for your Pro plan.
How to Disable Pro Auto-Renewal
Turning off auto-renewal on the Tencent Meeting client
Windows/macOS
You can log into the Tencent Meeting client, click the Pro badge to go to the Orders & Services - My Services page, and then click Cancel Subscription to follow the on-screen instructions.
Android/iOS
You can log into the Tencent Meeting App, click the Pro badge to go to the Orders & Services - My Services page, click Renewal Management to go to the Renewal Management page, and then click Cancel Subscription to follow the on-screen instructions.
Turning off auto-renewal via WeChat Pay
If you use WeChat Pay, you can go to Wallet > Payment Settings > Auto-Renewal in WeChat, select the Tencent Meeting auto-renewal service, and click Disable Auto-Renewal.
Turning off auto-renewal via Apple Pay
If you use Apple Pay, you can log into your device with the Apple ID used to enable auto-renewal. Then, go to Settings > Apple ID, iCloud, Media & Purchases > Subscriptions on your device, locate the subscription for Tencent Meeting Pro, and follow the prompts to cancel it.
Note:
For each billing of your Tencent Meeting Pro monthly subscription service, we provide a full month of service. We also automatically renew your subscription before it expires to extend its validity period. If you need to cancel the monthly subscription, we recommend that you cancel it before the Pro service billing date. We will also send you a reminder notification before the service is billed.
If you cannot cancel the subscription or find the subscription button on your Apple device, we recommend that you call the Apple official customer service at 400-666-8800 for assistance.
If the cancellation is successful on the WeChat platform, WeChat Pay will send you a notification confirming the successful cancellation of the auto-renewal service.
