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Why Does the Order Status Not Changed After a Notification Email Is Received from a CA?

Last updated: 2024-09-26 16:35:03

Why does the order status remain unchanged despite receiving a notification from the CA institution?

During the review of your information and the issuance of your certificate, the CA may send an email to keep you updated on the progress of your certificate application. If you notice that the order status in the Tencent Cloud SSL Certificate Service Console remains unchanged, it could be due to a delay in the CA's update to Tencent Cloud. It is recommended that you patiently wait for a while to see the change in the order status.