🔥 GoFly Live Chat: The High-Performance Open Source Live Chat Solution Built in

In today's digital landscape, providing instant customer support is crucial for business success. If you're looking for a ​​self-hosted, scalable, and feature-rich​​ live chat solution, look no further than ​​GoFly Live Chat​​—an open-source customer support system built with Golang. Whether you're running an e-commerce platform, a SaaS product, or a call center, GoFly offers a robust and customizable way to connect with your users in real time.

🚀 What Is GoFly Live Chat?

GoFly Live Chat is a ​​high-performance, real-time messaging system​​ designed for modern customer service. It leverages the power of Go (Golang) to handle thousands of concurrent connections with sub-second response times, making it ideal for businesses of all sizes.

Key features include:

• ​​Real-time bidirectional communication​​ via WebSocket for instant message exchange.
• ​​Visitor management​​ with blacklisting, tagging, and search capabilities.
• ​​Multi-agent support​​ with role-based permissions and online/offline status tracking.
• ​​WeChat integration​​ for template messages, QR codes, and OAuth authentication.
• ​​Rich auto-reply options​​, including keyword-based triggers and rich-text editors.
• ​​Mobile-responsive​​ visitor interface that adapts seamlessly to devices.

⚙️ Technical Architecture

GoFly is built on a modern stack optimized for performance and scalability:

Backend (Golang):

• ​​Framework​​: Gin (high-performance HTTP router)
• ​​Authentication​​: JWT-go for token-based security
• ​​Real-time communication​​: Native WebSocket implementation
• ​​Database​​: GORM ORM with MySQL (v5.5+)
• ​​CLI tools​​: Cobra for command-line management

Frontend:

• ​​Vue.js​​ + ​​Element UI​​ for a modular, responsive interface
• ​​Embeddable chat widget​​ for easy integration into any website

📦 Installation & Deployment

Getting started with GoFly is straightforward. Here’s a quick guide:

Prerequisites:

• MySQL (v5.5 or above)
• Golang (v1.20+ recommended)

Steps:

1. ​​Clone the repository​​: git clone https://github.com/taoshihan1991/go-fly.git cd go-fly
2. ​​Initialize the database​​: go run go-fly.go install This creates the necessary tables and sets up the database.
3. ​​Run the server​​: go run go-fly.go server -p 8081 For production use, run it as a daemon: ./go-fly server -d
4. ​​Access the admin panel​​: Open http://your-server-ip:8081in your browser. The default credentials are:
   • Username: kefu2
   • Password: 123

🌐 Integration Example

Embedding GoFly into your website is simple. Add this script to your HTML:

<script src="http://your-domain/static/js/gofly-front.js"></script>
<script>
  GOFLY.init({
    GOFLY_URL: "http://your-domain",
    GOFLY_KEFU_ID: "kefu2",
    GOFLY_BTN_TEXT: "Support Online - Click to Chat",
    GOFLY_LANG: "en"
  })
</script>

🏆 Why Choose GoFly?

1. ​​Self-Hosted & Private​​: Unlike SaaS solutions (e.g., Intercom), GoFly gives you full control over your data and infrastructure.
2. ​​Resource-Efficient​​: Golang’s concurrency model ensures low memory footprint (<500MB under typical loads).
3. ​​Extensible​​: Supports webhooks for CRM integrations, custom bots, and more.
4. ​​Cost-Effective​​: Completely free and open-source (MIT licensed), with no hidden costs.

🛠 Use Cases

• ​​E-commerce​​: Reduce cart abandonment by engaging visitors in real time.
• ​​SaaS Products​​: Offer in-app support to users without leaving the platform.
• ​​Startups​​: Deploy a professional chat system with zero licensing fees.

🔮 Future Roadmap

The GoFly community is actively working on:

• ​​Dockerization​​ for easier deployment.
• ​​Enhanced analytics​​ for visitor behavior tracking.
• ​​gRPC support​​ for microservices architectures.
• ​​Plugin system​​ for extending functionality.

📌 Conclusion

GoFly Live Chat is more than just another chat system—it’s a ​​highly scalable, self-hosted solution​​ that combines the power of Golang with modern web technologies. Whether you’re a developer looking to integrate live chat into your application or a business seeking to improve customer engagement, GoFly offers a reliable, customizable, and cost-effective platform.

​​Get started today​​:

• GitHub: https://github.com/taoshihan1991/go-fly
• Gitee (for users in China): https://gitee.com/taoshihan/go-fly

We welcome contributions! Fork the repo, submit issues, or join our community to help shape the future of GoFly.