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You can redeem extra-time cards by participating in Tencent Meeting points center activities. For more details, see Using Extra-Time Cards.
Can Tencent Meeting Overtime Cards be purchased separately?
Hello, Tencent Meeting Overtime Cards cannot be purchased separately at this time.
Note:
You have a chance to receive a free extra-time card from the system by logging into the Tencent Meeting App.
How to record and replay on Tencent Meeting?
Users of the Free, Pro, Business, and Enterprise editions can all experience the cloud recording feature, and the recordings are saved in the Web Personal Center. The video and screen sharing from your meetings will be completely saved. For details, see Cloud Recording.
Webinar users can enable the option to allow viewers to watch recorded replays after the meeting by entering the meeting details page before the meeting starts. Recording will start automatically when the meeting begins, and viewers can watch the replay after the meeting ends. For more details, please refer to How to Set and View Replays.
How to download Tencent Meeting cloud recording files?
If the host or a co-host uses cloud recording during a meeting, a single cloud recording file is generated under the meeting creator's account after the meeting ends. The meeting creator can download the cloud recording content from the Personal Center. For details, see Managing Cloud Recordings.
How to update Tencent Meeting to the latest version?
The methods to update Tencent Meeting are as follows:
In the Personal Settings page of the Tencent Meeting client, go to Settings > About Us and click Check for Updates.
Note:
Updating the Tencent Meeting version does not affect scheduled meetings.
Updating the version does not incur any charges.
If the meeting is not updated to the latest version, you may receive a prompt to restart Tencent Meeting when entering it, indicating that the version has been updated.
The host or a co-host can click Manage Attendees in the bottom toolbar during the meeting, select the corresponding attendee in the attendee list, then navigate to More > Report, choose a Report Reason, and submit the relevant materials.
Participant
During a meeting, you can select Manage Attendees, choose the corresponding attendee > Report, select a Report Reason, and then submit the relevant materials.
What are the restrictions on meeting duration for different purchase packages?
Free for Individuals:
For Tencent Meeting Free accounts for individuals, the available duration for a single meeting with 3 to 100 participants has been gradually adjusted to 40 minutes (the 40-minute timer starts when the number of participants in the meeting exceeds 2).
Pro:
Tencent Meeting
Meetings created by Pro accounts (requires a paid subscription) have a maximum duration of 24 hours per session.
Business and Enterprise:
Tencent Meeting Business Edition and Enterprise Edition accounts (requires a paid subscription) can create meetings with a duration limit of 24 hours per session.
Note:
The Tencent Meeting duration limit is determined by the meeting scheduler's account edition and is independent of the account editions of other attendees.
