When you no longer need an instance, you can isolate it, rendering it unusable (but not terminated or deleted). Once isolated, the instance becomes inaccessible and is placed in the recycle bin. You can restore the instance from the recycle bin or permanently terminate it. After isolation, the resource space is not released, and the basic replica of the data is retained. Upon isolation expiration, the instance is permanently terminated.
For pay-as-you-go instances, you can manually return them by selecting Console and then Terminate/Return. After the instance is returned, its status changes to Isolated and is retained for 3 days, during which the instance is inaccessible. If you wish to restore the instance, you can do so from the recycle bin.
For monthly-subscribed instances, you can submit a ticket to request a return. After the instance is returned, its status changes to Isolated and is retained for 7 days, during which the instance is inaccessible. If you wish to restore the instance, you can do so from the recycle bin.
For dedicated cluster instances, you can manually return them by selecting Console and then Terminate/Return. After the instance is returned, its status changes to Isolated and is retained for 3 days, during which the instance is inaccessible. If you wish to restore the instance, you can do so from the recycle bin.
After an instance is returned, once its status changes to Isolated, it will no longer incur fees associated with that instance.
Note
After an instance is isolated, its IP will be released, and you may not get back the original IP after the instance is restored.
After an instance is isolated, you cannot upgrade it, modify its parameters, create or modify an account for it, roll it back, or rename it.
Instructions
1. Log in to the TencentDB for MariaDB console. In the instance list, select the desired instance, then click More Actions > Terminate/Return at the top.
2. In the pop-up dialog box, check the agreement and click OK.
Upon entering the recycle bin, you will find that the instance status has changed to Isolated.
Repossessing Instances
An isolated instance can be restored to its normal running status, which may take several minutes. The restored instance may have a new IP rather than the original IP before isolation.
Instructions
1. Log in to the TencentDB for MariaDB console, select the instance from the instance list, and click Restore/Start up.
2. In the pop-up dialog box, click OK.
Terminating Instances
When you no longer need an instance, you can return it, and its status will change to "Isolated." The isolated instance will be permanently terminated upon expiration. Alternatively, you can enter the recycle bin and execute Immediate Termination to permanently delete the instance.
Supports and Limits
After an instance is eliminated, its data will not be recoverable. Please back up the data in advance.
After an instance is eliminated, its IP resources will be released simultaneously, and its disaster recovery instance will stop the sync connection and will be automatically promoted to primary instance.
After an instance is terminated completely, the refund procedures are as detailed below:
The 5-day free returns will be refunded to your Tencent Cloud account.
For normal monthly-subscribed instances, the payment will be returned to your Tencent Cloud account by the proportion of the cash and gift cards paid for the purchase after the termination.
For orders from promotional reward channels, a refund processing fee of 25% of the actual cash payment amount will be charged. Self-service refunds are currently unavailable for such orders; please submit a ticket to initiate a refund request.
