When you need to inquire about a purchase, you can directly ask questions through Presales Inquiry, and a dedicated account manager will provide you with professional cloud migration solutions online.
At the same time, you can also call the sales staff at the hotline: 4009100100 ext. 1 (working days 9:00 - 18:00).
Aftersales support
When you encounter a problem that needs handling, you can directly ask questions through Aftersales Support. Tencent Cloud engineers are available 24/7 to provide you with service.
At the same time, you can also call customer service staff for corresponding assistance.
Customer service: 4009100100 (24/7)
Filing assistance: 4009100100 ext. 3 (24/7)
Technical Exchange
Follow the official WeChat public account "Tencent Cloud Database" to get more technical and event information.
Tencent Cloud Assistant
Tencent Cloud Assistant is a mobile management tool provided by Tencent Cloud for developers. It helps developers manage cloud resources and accounts, recharge and renew, manage ticket filings, and quickly contact customer service for assistance.
With Tencent Cloud Assistant, developers can perform management operations anytime and anywhere, improving management efficiency. Scan the QR code below with WeChat to experience Tencent Cloud Assistant immediately.
Q&A Community
Q&A Community is a communication platform provided by Tencent Cloud for developers. This platform brings together popular tags such as Cloud Computing, Artificial Intelligence, Mini Programs, and Product Documentation.
You can log in to the Q&A Community to ask questions, and product experts or enthusiastic users will provide corresponding answers, discussions, and guidance.
Platform entry: Q&A
