Anti-DDoS provides the feature of unblocking for protected IPs that enter the blocked state. You can log in to the Anti-DDoS (New Version) Console to perform self-service unlocking operations.
Self-Service Unlocking Count
Users who use DDoS Protection Pack or DDoS Protective IP will have three chances of self-service unblocking every day. The system resets the chance counter daily at midnight. Unused chances cannot be accumulated for the next day.
Note:
Before performing the unblock operation, it is recommended that you first check the estimated unblock time. The estimated unblock time may be delayed due to some factors. If you can accept the estimated time, no manual operation is required.
When the self-service unlocking quota for the day is 0, it is recommended to increase the quantity of protection IPs and the frequency of protection to defend against large traffic attacks and avoid being continuously blocked.
The unblock count for Anti-DDoS Pro (lightweight version) is three times per month.
Self-Service Unlocking Operation
1. Log in to the DDoS Protection (New Edition) Console, and click on Unblocking Service in the left sidebar.
2. On the unblocking operation page, find the protected IP with the status "Auto-unblocking", and click Unblock.
Unblocking Operation Records
1. Log in to the DDoS Protection (New Edition) Console, and select Unblocking Service > Unblock Record in the left sidebar.
2. On the unblock record page, filter by time range to view all unblocking operation records, including auto-unblocking, self-service unlocking, and other operation records.
