Implementing a message sound notification effect in self hosted private support chat softwarecan bring many benefits, including:
It's worth noting that while a notification sound can be a useful feature, it's important to use it appropriately and not overuse it, as excessive notifications can be disruptive and annoying to users.
To implement a message sound notification effect in an online customer service system, you can use JavaScript and the Web Audio API. Here is an example of how to do this:
Create an audio element in your HTML file:
<audio id="chatMessageAudio"></audio>
Wrap the Web Audio API in a function to play the sound:
function alertSound(id,src){
var b = document.getElementById(id);
if(src!=""){
b.src=src;
}
var p = b.play();
p && p.then(function(){}).catch(function(e){});
}
alertSound("chatMessageAudio",'/static/images/alert2.ogg');