呼叫中心资源管理特价活动

class CallCenterResourceManager:
    def __init__(self):
        self.resources = {
            'agents': 100,
            'seats': 50,
            'channels': 20
        }
        self.prices = {
            'agents': 1000,
            'seats': 500,
            'channels': 200
        }
        self.special_offers = {
            'agents': 0.8,  # 20% discount on agents
            'seats': 0.9    # 10% discount on seats
        }

    def calculate_cost(self, resource_type, quantity):
        if resource_type in self.special_offers and self.is_special_offer_active():
            price = self.prices[resource_type] * self.special_offers[resource_type]
        else:
            price = self.prices[resource_type]
        return price * quantity

    def is_special_offer_active(self):
        # 这里可以添加逻辑判断特价活动是否有效，例如检查当前日期是否在活动期间内
        return True  # 假设特价活动始终有效，实际应用中应根据具体情况修改

# 使用示例
manager = CallCenterResourceManager()
cost = manager.calculate_cost('agents', 10)
print(f"Total cost for 10 agents: ${cost}")