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Regarding Personal Authentication

Last updated: 2026-03-31 11:15:26

How many Tencent Cloud accounts can one ID card authenticate?

One set of personal identity information can only support the real-name authentication of three Tencent Cloud accounts.

Why does an already authenticated account still prompt for real-name authentication?

Go to the Account center > Account Information to check whether the certification information shows as: Certified.
If you have just completed the authentication, it is recommended to log out and log in again, or try a different browser.
If the issue persists, you can contact Official Customer Service: 4009100100.

What should I do if the system prompts that I am under 18 during the real-name authentication?

Current personal real-name authentication is applicable for users aged 18 and above.

Can personal real-name authentication be changed to enterprise real-name authentication?

Can personal real-name authentication be changed to another individual's real-name authentication?

Can the name be updated for a personally real-name authenticated Tencent Cloud account?