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Regarding Personal Authentication

Last updated: 2024-11-04 18:12:02

How many Tencent Cloud accounts can one ID card authenticate?

One set of personal identity information can only support the real-name authentication of three Tencent Cloud accounts.

Why does it still prompt for real-name authentication when the account is already verified?

Go to the Account center > Account Information to check whether the certification information shows as: Certified.
If you have just completed the authentication, it is recommended to log out and log in again, or try a different browser.
If the issue persists, you can contact Official Customer Service: 4009100100.

What should I do if the system prompts that I am under 18 during the real-name authentication?

Current personal real-name authentication is applicable for users aged 18 and above.