有奖捉虫:云通信与企业服务文档专题,速来> HOT

1. 接口描述

接口请求域名: ccc.tencentcloudapi.com 。

获取电话服务记录与录音

默认接口请求频率限制:20次/秒。

推荐使用 API Explorer
点击调试
API Explorer 提供了在线调用、签名验证、SDK 代码生成和快速检索接口等能力。您可查看每次调用的请求内容和返回结果以及自动生成 SDK 调用示例。

2. 输入参数

以下请求参数列表仅列出了接口请求参数和部分公共参数,完整公共参数列表见 公共请求参数

参数名称 必选 类型 描述
Action String 公共参数,本接口取值:DescribeTelCdr。
Version String 公共参数,本接口取值:2020-02-10。
Region String 公共参数,详见产品支持的 地域列表
StartTimeStamp Integer 起始时间戳,Unix 秒级时间戳
示例值:1611631881
EndTimeStamp Integer 结束时间戳,Unix 秒级时间戳
示例值:1611631881
Limit Integer 返回数据条数,上限(废弃)
示例值:0
Offset Integer 偏移(废弃)
示例值:0
SdkAppId Integer 应用 ID(必填),可以查看 https://console.cloud.tencent.com/ccc
示例值:1400000000
PageSize Integer 分页尺寸(必填),上限 100
示例值:100
PageNumber Integer 分页页码(必填),从 0 开始
示例值:0
Phones.N Array of String 按手机号筛选
示例值:["008613012345678"]
SessionIds.N Array of String 按SessionId筛选
示例值:["7cb26a84-83b2-42d8-a19b-7dae78e9b78e"]

3. 输出参数

参数名称 类型 描述
TotalCount Integer 话单记录总数
示例值:2
TelCdrList Array of TelCdrInfo 话单记录
示例值:[{"ProtectedCaller":"abc","EndStatus":1,"SessionId":"abc","CustomRecordURL":"abc","SkillGroupId":100,"Direction":0,"StartTimestamp":1590547606,"AsrUrl":"abc","HungUpSide":"abc","ServeParticipants":[{"TransferTo":"abc","TransferFromType":"abc","EndStatusString":"abc","RecordURL":"abc","TransferToType":"abc","AcceptTimestamp":0,"RecordId":"abc","TransferFrom":"abc","EndedTimestamp":0,"Sequence":0,"Phone":"abc","SkillGroupName":"abc","Mail":"abc","RingTimestamp":0,"Type":"abc","StartTimestamp":0,"CustomRecordURL":"abc","SkillGroupId":0}],"PostIVRKeyPressed":[{"Key":"abc","Label":"abc"}],"EndStatusString":"abc","UUI":"abc","QueuedSkillGroupId":100,"RingTimestamp":1590547606,"AcceptTimestamp":1590547606,"EndedTimestamp":1590547606,"Caller":"abc","CallerLocation":"abc","Time":1590547606,"Callee":"abc","SeatUser":{"Name":"abc","Phone":"abc","UserId":"abc","Nick":"abc","StaffNumber":"abc","Mail":"abc","SkillGroupNameList":["abc"]},"RecordURL":"abc","QueuedTimestamp":1610627284,"ProtectedCallee":"abc","IVRDuration":5,"SkillGroup":"abc","Duration":60,"IVRKeyPressed":["5"],"IVRKeyPressedEx":[{"Key":"abc","Label":"abc"}],"Remark":"abc","QueuedSkillGroupName":"abc","VoicemailRecordURL":["abc"]},{"ProtectedCaller":"abc","EndStatus":1,"SessionId":"abc","CustomRecordURL":"abc","SkillGroupId":100,"Direction":0,"StartTimestamp":1590547630,"AsrUrl":"abc","HungUpSide":"abc","ServeParticipants":[{"TransferTo":"abc","TransferFromType":"abc","RecordURL":"abc","TransferToType":"abc","AcceptTimestamp":0,"RecordId":"abc","TransferFrom":"abc","EndedTimestamp":0,"Sequence":0,"Phone":"abc","EndStatusString":"abc","SkillGroupName":"abc","Mail":"abc","RingTimestamp":0,"Type":"abc","StartTimestamp":0,"CustomRecordURL":"abc","SkillGroupId":0}],"PostIVRKeyPressed":[{"Key":"abc","Label":"abc"}],"EndStatusString":"abc","UUI":"abc","QueuedSkillGroupId":100,"RingTimestamp":1590547606,"AcceptTimestamp":1590547606,"EndedTimestamp":1590547606,"Caller":"abc","CallerLocation":"abc","Time":1590547630,"Callee":"abc","SeatUser":{"Name":"abc","Nick":"abc","UserId":"abc","Phone":"abc","StaffNumber":"abc","Mail":"abc","SkillGroupNameList":["abc"]},"RecordURL":"abc","QueuedTimestamp":1610627284,"ProtectedCallee":"abc","IVRDuration":5,"SkillGroup":"abc","Duration":62,"IVRKeyPressed":["5"],"IVRKeyPressedEx":[{"Key":"abc","Label":"abc"}],"Remark":"abc","QueuedSkillGroupName":"abc","VoicemailRecordURL":["abc"]}]
RequestId String 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。

4. 示例

示例1 获取电话话单示例

输入示例

https://ccc.tencentcloudapi.com/?Action=DescribeTelCdr
&SdkAppId=1400000000
&StartTimeStamp=1590547606
&EndTimeStamp=1590147606
&PageSize=10
&PageNumber=0
&<公共请求参数>

输出示例

{
    "Response": {
        "TotalCount": 2,
        "TelCdrList": [
            {
                "ProtectedCaller": "abc",
                "EndStatus": 1,
                "SessionId": "abc",
                "CustomRecordURL": "abc",
                "RecordId": "abc",
                "SkillGroupId": 100,
                "Direction": 0,
                "StartTimestamp": 1590547606,
                "AsrUrl": "abc",
                "HungUpSide": "abc",
                "ServeParticipants": [
                    {
                        "TransferTo": "abc",
                        "TransferFromType": "abc",
                        "EndStatusString": "abc",
                        "RecordURL": "abc",
                        "TransferToType": "abc",
                        "AcceptTimestamp": 0,
                        "RecordId": "abc",
                        "TransferFrom": "abc",
                        "EndedTimestamp": 0,
                        "Sequence": 0,
                        "Phone": "abc",
                        "SkillGroupName": "abc",
                        "Mail": "abc",
                        "RingTimestamp": 0,
                        "Type": "abc",
                        "StartTimestamp": 0,
                        "CustomRecordURL": "abc",
                        "SkillGroupId": 0
                    }
                ],
                "PostIVRKeyPressed": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "EndStatusString": "abc",
                "UUI": "abc",
                "QueuedSkillGroupId": 100,
                "RingTimestamp": 1590547606,
                "AcceptTimestamp": 1590547606,
                "EndedTimestamp": 1590547606,
                "Caller": "abc",
                "CallerLocation": "abc",
                "Time": 1590547606,
                "Callee": "abc",
                "SeatUser": {
                    "Name": "abc",
                    "Phone": "abc",
                    "UserId": "abc",
                    "Nick": "abc",
                    "StaffNumber": "abc",
                    "Mail": "abc",
                    "SkillGroupNameList": [
                        "abc"
                    ]
                },
                "RecordURL": "abc",
                "QueuedTimestamp": 1610627284,
                "ProtectedCallee": "abc",
                "IVRDuration": 5,
                "SkillGroup": "abc",
                "Duration": 60,
                "IVRKeyPressed": [
                    "5"
                ],
                "IVRKeyPressedEx": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "Remark": "abc",
                "QueuedSkillGroupName": "abc",
                "VoicemailRecordURL": [
                    "abc"
                ]
            },
            {
                "ProtectedCaller": "abc",
                "EndStatus": 1,
                "SessionId": "abc",
                "CustomRecordURL": "abc",
                "RecordId": "abc",
                "SkillGroupId": 100,
                "Direction": 0,
                "StartTimestamp": 1590547630,
                "AsrUrl": "abc",
                "HungUpSide": "abc",
                "ServeParticipants": [
                    {
                        "TransferTo": "abc",
                        "TransferFromType": "abc",
                        "RecordURL": "abc",
                        "TransferToType": "abc",
                        "AcceptTimestamp": 0,
                        "RecordId": "abc",
                        "TransferFrom": "abc",
                        "EndedTimestamp": 0,
                        "Sequence": 0,
                        "Phone": "abc",
                        "EndStatusString": "abc",
                        "SkillGroupName": "abc",
                        "Mail": "abc",
                        "RingTimestamp": 0,
                        "Type": "abc",
                        "StartTimestamp": 0,
                        "CustomRecordURL": "abc",
                        "SkillGroupId": 0
                    }
                ],
                "PostIVRKeyPressed": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "EndStatusString": "abc",
                "UUI": "abc",
                "QueuedSkillGroupId": 100,
                "RingTimestamp": 1590547606,
                "AcceptTimestamp": 1590547606,
                "EndedTimestamp": 1590547606,
                "Caller": "abc",
                "CallerLocation": "abc",
                "Time": 1590547630,
                "Callee": "abc",
                "SeatUser": {
                    "Name": "abc",
                    "Nick": "abc",
                    "UserId": "abc",
                    "Phone": "abc",
                    "StaffNumber": "abc",
                    "Mail": "abc",
                    "SkillGroupNameList": [
                        "abc"
                    ]
                },
                "RecordURL": "abc",
                "QueuedTimestamp": 1610627284,
                "ProtectedCallee": "abc",
                "IVRDuration": 5,
                "SkillGroup": "abc",
                "Duration": 62,
                "IVRKeyPressed": [
                    "5"
                ],
                "IVRKeyPressedEx": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "Remark": "abc",
                "QueuedSkillGroupName": "abc",
                "VoicemailRecordURL": [
                    "abc"
                ]
            }
        ],
        "RequestId": "abc"
    }
}

5. 开发者资源

腾讯云 API 平台

腾讯云 API 平台 是综合 API 文档、错误码、API Explorer 及 SDK 等资源的统一查询平台,方便您从同一入口查询及使用腾讯云提供的所有 API 服务。

API Inspector

用户可通过 API Inspector 查看控制台每一步操作关联的 API 调用情况,并自动生成各语言版本的 API 代码,也可前往 API Explorer 进行在线调试。

SDK

云 API 3.0 提供了配套的开发工具集(SDK),支持多种编程语言,能更方便的调用 API。

命令行工具

6. 错误码

以下仅列出了接口业务逻辑相关的错误码,其他错误码详见 公共错误码

错误码 描述
InternalError 内部错误。
InternalError.DBError 内部数据库访问失败。
InvalidParameter.InstanceNotExist 实例不存在。
InvalidParameterValue 参数取值错误。
InvalidParameterValue.InstanceNotExist 实例不存在。