获取主被叫受保护的电话服务记录与录音

最近更新时间：2024-04-22 01:09:31

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本页目录：

1. 接口描述

接口请求域名： ccc.tencentcloudapi.com 。

获取主被叫受保护的电话服务记录与录音

默认接口请求频率限制：20次/秒。

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2. 输入参数

以下请求参数列表仅列出了接口请求参数和部分公共参数，完整公共参数列表见公共请求参数。

参数名称	必选	类型	描述
Action	是	String	公共参数，本接口取值：DescribeProtectedTelCdr。
Version	是	String	公共参数，本接口取值：2020-02-10。
Region	否	String	公共参数，此参数为可选参数。
StartTimeStamp	是	Integer	起始时间戳，Unix 秒级时间戳示例值：1611631881
EndTimeStamp	是	Integer	结束时间戳，Unix 秒级时间戳示例值：1611631881
SdkAppId	是	Integer	应用 ID，可以查看 https://console.cloud.tencent.com/ccc 示例值：1400000000
PageSize	是	Integer	分页尺寸，上限 100 示例值：100
PageNumber	是	Integer	分页页码，从 0 开始示例值：0

3. 输出参数

参数名称	类型	描述
TotalCount	Integer	话单记录总数示例值：2
TelCdrList	Array of TelCdrInfo	话单记录示例值：{"nonce":"123","requestId":"456","errorCode":"0","msg":"OK","numberList":[{"id":1,"number":"0086075512345678","callOutSkillGroup":[1,2],"groupIDs":[1,3],"calloutAuth":0,"maxCallCount":0,"maxCallPSec":0,"location":{"Country":"中国","Province":"广东","City":"深圳","Operator":"固话","CityCode":755,"NationID":86}},{"id":2,"number":"008601085157015","callOutSkillGroup":[2,3],"groupIDs":[1,2],"calloutAuth":0,"maxCallCount":0,"maxCallPSec":0,"location":{"Country":"中国","Province":"","City":"北京","Operator":"固话","CityCode":10,"NationID":86}},{"id":3,"number":"008602412345678","callOutSkillGroup":[1,3],"groupIDs":[2,3],"calloutAuth":0,"maxCallCount":0,"maxCallPSec":0,"location":{"Country":"中国","Province":"辽宁","City":"沈阳","Operator":"固话","CityCode":24,"NationID":86}},{"id":4,"number":"008618926418136","callOutSkillGroup":[],"groupIDs":[],"calloutAuth":0,"maxCallCount":0,"maxCallPSec":0,"location":{"Country":"中国","Province":"广东","City":"深圳","Operator":"电信","CityCode":755,"NationID":86}},{"id":5,"number":"00819098841234","callOutSkillGroup":[1,3],"groupIDs":[],"calloutAuth":0,"maxCallCount":0,"maxCallPSec":0,"location":{"Country":"日本","Province":"","City":"","Operator":"Softbank","CityCode":0,"NationID":81}}]}[{"ProtectedCaller":"abc","EndStatus":1,"SessionId":"abc","CustomRecordURL":"abc","SkillGroupId":100,"Direction":0,"StartTimestamp":1590547606,"AsrUrl":"abc","HungUpSide":"abc","ServeParticipants":[{"TransferTo":"abc","TransferFromType":"abc","EndStatusString":"abc","RecordURL":"abc","TransferToType":"abc","AcceptTimestamp":0,"RecordId":"abc","TransferFrom":"abc","EndedTimestamp":0,"Sequence":0,"Phone":"abc","SkillGroupName":"abc","Mail":"abc","RingTimestamp":0,"Type":"abc","StartTimestamp":0,"CustomRecordURL":"abc","SkillGroupId":0}],"PostIVRKeyPressed":[{"Key":"abc","Label":"abc"}],"EndStatusString":"abc","UUI":"abc","QueuedSkillGroupId":100,"RingTimestamp":1590547606,"AcceptTimestamp":1590547606,"EndedTimestamp":1590547606,"Caller":"","CallerLocation":"abc","Time":1590547606,"Callee":"","SeatUser":{"Name":"abc","Phone":"abc","UserId":"abc","Nick":"abc","StaffNumber":"abc","Mail":"abc","SkillGroupNameList":["abc"]},"RecordURL":"abc","QueuedTimestamp":1610627284,"ProtectedCallee":"abc","IVRDuration":5,"SkillGroup":"abc","Duration":60,"IVRKeyPressed":["5"],"IVRKeyPressedEx":[{"Key":"abc","Label":"abc"}],"QueuedSkillGroupName":"abc","Remark":"abc","VoicemailRecordURL":["abc"]},{"ProtectedCaller":"abc","EndStatus":1,"SessionId":"abc","CustomRecordURL":"abc","SkillGroupId":100,"Direction":0,"StartTimestamp":1590547630,"AsrUrl":"abc","HungUpSide":"abc","ServeParticipants":[{"TransferTo":"abc","TransferFromType":"abc","RecordURL":"abc","TransferToType":"abc","AcceptTimestamp":0,"RecordId":"abc","TransferFrom":"abc","EndedTimestamp":0,"Sequence":0,"Phone":"abc","EndStatusString":"abc","SkillGroupName":"abc","Mail":"abc","RingTimestamp":0,"Type":"abc","StartTimestamp":0,"CustomRecordURL":"abc","SkillGroupId":0}],"PostIVRKeyPressed":[{"Key":"abc","Label":"abc"}],"EndStatusString":"abc","UUI":"abc","QueuedSkillGroupId":100,"RingTimestamp":1590547606,"AcceptTimestamp":1590547606,"EndedTimestamp":1590547606,"Caller":"","CallerLocation":"abc","Time":1590547630,"Callee":"","SeatUser":{"Name":"abc","Nick":"abc","UserId":"abc","Phone":"abc","StaffNumber":"abc","Mail":"abc","SkillGroupNameList":["abc"]},"RecordURL":"abc","QueuedTimestamp":1610627284,"ProtectedCallee":"abc","IVRDuration":5,"SkillGroup":"abc","Duration":62,"IVRKeyPressed":["5"],"IVRKeyPressedEx":[{"Key":"abc","Label":"abc"}],"QueuedSkillGroupName":"abc","Remark":"abc","VoicemailRecordURL":["abc"]}]
RequestId	String	唯一请求 ID，由服务端生成，每次请求都会返回（若请求因其他原因未能抵达服务端，则该次请求不会获得 RequestId）。定位问题时需要提供该次请求的 RequestId。

4. 示例

示例1 获取主被叫受保护的电话话单示例

输入示例

https://ccc.tencentcloudapi.com/?Action=DescribeProtectedTelCdr
&SdkAppId=1400000000
&StartTimeStamp=1590547606
&EndTimeStamp=1590147606
&PageSize=10
&PageNumber=0
&<公共请求参数>

输出示例

{
    "Response": {
        "TotalCount": 2,
        "TelCdrList": [
            {
                "ProtectedCaller": "abc",
                "EndStatus": 1,
                "SessionId": "abc",
                "CustomRecordURL": "abc",
                "SkillGroupId": 100,
                "Direction": 0,
                "StartTimestamp": 1590547606,
                "AsrUrl": "abc",
                "HungUpSide": "abc",
                "ServeParticipants": [
                    {
                        "TransferTo": "abc",
                        "TransferFromType": "abc",
                        "EndStatusString": "abc",
                        "RecordURL": "abc",
                        "TransferToType": "abc",
                        "AcceptTimestamp": 0,
                        "RecordId": "abc",
                        "TransferFrom": "abc",
                        "EndedTimestamp": 0,
                        "Sequence": 0,
                        "Phone": "abc",
                        "SkillGroupName": "abc",
                        "Mail": "abc",
                        "RingTimestamp": 0,
                        "Type": "abc",
                        "StartTimestamp": 0,
                        "CustomRecordURL": "abc",
                        "SkillGroupId": 0
                    }
                ],
                "PostIVRKeyPressed": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "EndStatusString": "abc",
                "UUI": "abc",
                "QueuedSkillGroupId": 100,
                "RingTimestamp": 1590547606,
                "AcceptTimestamp": 1590547606,
                "EndedTimestamp": 1590547606,
                "Caller": "",
                "CallerLocation": "abc",
                "Time": 1590547606,
                "Callee": "",
                "SeatUser": {
                    "Name": "abc",
                    "Phone": "abc",
                    "UserId": "abc",
                    "Nick": "abc",
                    "StaffNumber": "abc",
                    "Mail": "abc",
                    "SkillGroupNameList": [
                        "abc"
                    ]
                },
                "RecordURL": "abc",
                "RecordId": "abc",
                "QueuedTimestamp": 1610627284,
                "ProtectedCallee": "abc",
                "IVRDuration": 5,
                "SkillGroup": "abc",
                "Duration": 60,
                "IVRKeyPressed": [
                    "5"
                ],
                "IVRKeyPressedEx": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "QueuedSkillGroupName": "abc",
                "Remark": "abc",
                "VoicemailRecordURL": [
                    "abc"
                ]
            },
            {
                "ProtectedCaller": "abc",
                "EndStatus": 1,
                "SessionId": "abc",
                "CustomRecordURL": "abc",
                "SkillGroupId": 100,
                "Direction": 0,
                "StartTimestamp": 1590547630,
                "AsrUrl": "abc",
                "HungUpSide": "abc",
                "ServeParticipants": [
                    {
                        "TransferTo": "abc",
                        "TransferFromType": "abc",
                        "RecordURL": "abc",
                        "TransferToType": "abc",
                        "AcceptTimestamp": 0,
                        "RecordId": "abc",
                        "TransferFrom": "abc",
                        "EndedTimestamp": 0,
                        "Sequence": 0,
                        "Phone": "abc",
                        "EndStatusString": "abc",
                        "SkillGroupName": "abc",
                        "Mail": "abc",
                        "RingTimestamp": 0,
                        "Type": "abc",
                        "StartTimestamp": 0,
                        "CustomRecordURL": "abc",
                        "SkillGroupId": 0
                    }
                ],
                "PostIVRKeyPressed": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "EndStatusString": "abc",
                "UUI": "abc",
                "QueuedSkillGroupId": 100,
                "RingTimestamp": 1590547606,
                "AcceptTimestamp": 1590547606,
                "EndedTimestamp": 1590547606,
                "Caller": "",
                "CallerLocation": "abc",
                "Time": 1590547630,
                "Callee": "",
                "SeatUser": {
                    "Name": "abc",
                    "Nick": "abc",
                    "UserId": "abc",
                    "Phone": "abc",
                    "StaffNumber": "abc",
                    "Mail": "abc",
                    "SkillGroupNameList": [
                        "abc"
                    ]
                },
                "RecordURL": "abc",
                "RecordId": "abc",
                "QueuedTimestamp": 1610627284,
                "ProtectedCallee": "abc",
                "IVRDuration": 5,
                "SkillGroup": "abc",
                "Duration": 62,
                "IVRKeyPressed": [
                    "5"
                ],
                "IVRKeyPressedEx": [
                    {
                        "Key": "abc",
                        "Label": "abc"
                    }
                ],
                "QueuedSkillGroupName": "abc",
                "Remark": "abc",
                "VoicemailRecordURL": [
                    "abc"
                ]
            }
        ],
        "RequestId": "abc"
    }
}

5. 开发者资源

腾讯云 API 平台

腾讯云 API 平台是综合 API 文档、错误码、API Explorer 及 SDK 等资源的统一查询平台，方便您从同一入口查询及使用腾讯云提供的所有 API 服务。

API Inspector

用户可通过 API Inspector 查看控制台每一步操作关联的 API 调用情况，并自动生成各语言版本的 API 代码，也可前往 API Explorer 进行在线调试。

SDK

云 API 3.0 提供了配套的开发工具集（SDK），支持多种编程语言，能更方便的调用 API。

Tencent Cloud SDK 3.0 for Python: GitHub Gitee
Tencent Cloud SDK 3.0 for Java: GitHub Gitee
Tencent Cloud SDK 3.0 for PHP: GitHub Gitee
Tencent Cloud SDK 3.0 for Go: GitHub Gitee
Tencent Cloud SDK 3.0 for Node.js: GitHub Gitee
Tencent Cloud SDK 3.0 for .NET: GitHub Gitee
Tencent Cloud SDK 3.0 for C++: GitHub Gitee
Tencent Cloud SDK 3.0 for Ruby: GitHub Gitee

命令行工具

Tencent Cloud CLI 3.0

6. 错误码

以下仅列出了接口业务逻辑相关的错误码，其他错误码详见公共错误码。

错误码	描述
InternalError	内部错误。
InternalError.DBError	内部数据库访问失败。
InvalidParameter.InstanceNotExist	实例不存在。
InvalidParameterValue	参数取值错误。
InvalidParameterValue.InstanceNotExist	实例不存在。

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