The following H.323/SIP device models and compatible software versions have been tested for compatibility by Tencent Labs.
Poly (formerly Polycom)
Cisco
Huawei
Yealink
ZTE
INNOTRI
Dahua
Avaya
Poly (formerly Polycom)
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
Group310 | Version 6.0 or above |
Group500 | Version 6.0 or above |
Group550 | Version 6.0 or above |
Studio X30(*1) | Version 3.4 or above |
G200 (*1) | Version 1.1 or above |
G7500 | Version 3.3 or above |
HDX6000 | v3.1 or later |
HDX7000 | v3.1 or later |
HDX8000 | v3.1 or later |
VSX 6000A(*2) | v9.0 or later |
Debut | v1.3 or later |
Networking
MCU+DMA+RPAD Equipment.
MCU Model | Compatible Version Number |
RMX 1800/2000/4000 | v8.7.5.913 or later |
RMX VE | v8.7.5.709 or later |
DMA | 10.0.0_P5_Build_10053 |
RPAD | 4.2.5_P2_build_246990 |
Cisco
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
SX20 | ce9.6 or later |
SX10 | ce9.4 or later |
DX70 | ce9.4 or later |
DX80 | ce9.4 or later |
C40 | TC7.3 or later |
Room kit | ce9.15 or later |
Room kit mini | ce9.9 or later |
Webex Desk pro | ce9.15 or later |
Jabber | Release 12.5(0) |
Server networking
CUCM+CMS(MCU)+ Expressway(C/E)
Server type | Compatible Version Number |
CUCM | 12.5.1.14900 |
CMS | 3.1.2 |
CMM | 3.1.0.70 |
Expressway(C/E) | X12.5.6 or above |
Huawei
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
TE50 | 19.0.300 or later |
TE40 | 6.10 or later |
TE30 | 6.10 or later |
TE20 | 3.30 or later |
TE10 | 3.30 or later |
IdeaHub S | 21.0.RC1 or later |
Box300 | 20.1.0.SPC1 or later |
Box600 | 20.1.0.SPC1 or later |
Networking
CloudMCU+SC or VP+SC.
Server type | Software Version |
VP9830A | v20.1.33.SPC1 or later |
CloudMCU | v20.1.33.SPC1 or later |
SC | SMC 2.0 V600R019C00SPC300 Embedded SC |
Yealink
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
VC200 | v43 or later |
VC210 | v43 or later |
VC500 | v43 or later |
VC800 | v43 or later |
VC880 | v43 or later |
VP59 | v91 or later |
MeetingEye 400 | v120 or later |
ZTE
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
ET301 | v3.1 or later (*3) |
XT501 UX | v1.0 or later (*3) |
XT602 | v1.0 or later (*3) |
ET701 C | v3.1 or later (*3) |
INNOTRI
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
VE260 | v1.3 or later (*4) |
M16 | v2.7 or later (*4) |
VE660 | 1.6 or above (*4) |
Dahua
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
TS2000 | 3.5 or above |
TS4000 | 3.5 or above |
TS4200 | 3.5 or above |
Avaya
Terminal Equipment
Terminal Equipment Model | Compatible Version Number |
XT4300 | v9.2.5 or later |
XT5000 | v9.2.5 or later |
XT7000 | v9.2.5 or later |
Server equipment
Server type | Software Version |
Elite 6000 Series MCU | 9.1.1 or later |
After the device completes H.323 Registration, multiple devices sharing the Auxiliary Stream simultaneously during the meeting may encounter the issue where the remote end cannot receive the Shared Screen.
After the device completes H.323 Registration, it cannot perform Authentication and Verification of the registration.
After the device successfully completes H.323 Registration, when using Outbound Calling to invite the device to join the meeting, the device cannot respond.
After the device successfully completes H.323 Registration, when using Outbound Calling to invite the device to join the meeting, the invitation fails.