SAP S/4HANA最佳业务实践：Order-to-Cash订单到收款-1概览

SAP S/4HANA Suite

S/4HANA Enterprise Management: Optimized Order to Cash订单到收款优化

S/4HANA Sales Business Roles业务角色

• 销售代表Internal Sales Representative
• 发票处理Billing Clerk
• 价格专员Pricing Specialist
• 销售经理Sales Manager
• 订单到收款流程经理Order-to-Cash Process Manager

合同及订单管理：1610 Available Fiori Apps角色对应功能

Internal SalesRepresentative销售代表

•Sales Order Fulfillment Monitor 销售订单履行监控

•Sales Contract Fulfillment Rates 销售合同履约率

•Sales Quotation Conversion Rates 销售报价转化率

•Manage Debit Memo Requests 管理借项凭证请求

•Manage Credit Memo Requests 管理贷项凭证请求

•Manage Sales Quotations 管理销售报价

•Manage Sales Orders 管理销售订单

•Manage Sales Contracts 管理销售合同

Billing Clerk发票专员

•Schedule Billing Creation 计划发票创建

•Schedule Billing Output 计划发票输出

•Schedule Billing Release 计划发票释放

•Manage Billing Documents 管理发票

•Create Billing Documents 创建发票

SalesManager 销售经理

•Incoming Sales Orders 销售订单

•Sales Volume 销售业绩

•Sales Volume –Check Open Sales 销售业绩-未交付订单

•Sales Volume –Profit Margin 销售业绩-边际利润

Order-to-Cash ProcessManager 流程经理

•Order-to-Cash Performance Monitor 订单到收款流程绩效监控

•Order-to-Cash Performance Monitor -Time Series

•Order-to-Cash Performance Overview page 概览页面

Future Direction

Internal SalesRepresentative 销售代表

•My Sales Overview 我的销售

•Track Sales Order 销售订单跟踪

Claims, Returns & Refunds Clerk 客服代表

•Manage Customer Returns 管理客户退货

PricingSpecialist 价格专员

•Create, modify and display price conditions 维护价格

合同及订单管理：1610 Available worklists/ list reports

•Manage Sales Orders 管理销售订单

•Manage Sales Quotations 管理销售报价

•Manage Sales Contracts 管理销售合同

•Manage Debit Memo Requests 管理借项凭证请求

•Manage Credit Memo Requests 管理贷项凭证请求

•Manage Billing Documents 管理发票

•Incomplete Sales Orders 销售订单不完整清单

•Delivery Blocked Orders 发货冻结

•Billing Blocked Orders 开票冻结

•Unconfirmed Sales Orders 未确认销售订单

•Credit Blocked Sales Orders 信用冻结销售订单

合同及订单管理：Future Direction

•Manage Customer Returns管理退货

•Manage Sales Inquiries管理询价

•Manage Group Contracts 管理组合同

•Manage Scheduling Agreements 管理计划协议