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文档中心云联络中心快速入门方案一：无需开发直接使用

方案一：无需开发直接使用

最近更新时间：2023-07-25 15:27:44

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本页目录：

- 前提条件
登录云联络中心座席工作台
- 座席工作台效果展示
- 交流与反馈

腾讯云联络中心 TCCC 提供了座席工作台，可以无需任何开发直接使用完整的功能。
前提条件
确保已完成以下操作：
1. ﻿创建云联络中心应用﻿
2. ﻿获取登录账号密码﻿﻿﻿﻿﻿
登录云联络中心座席工作台
步骤一：打开 云联络中心座席工作台，并输入对应的账号密码（参见获取登录账号密码）。
﻿
﻿
﻿
步骤二：进入应用选择页面，单击对应应用进入工作台。
﻿
﻿
﻿
接下来，您可以参考各类客服的配置指引进行下一步操作：
﻿快速配置电话呼出﻿
﻿快速配置电话呼入﻿
﻿快速配置在线客服﻿
﻿快速配置音频客服﻿
﻿快速配置视频客服﻿
座席工作台效果展示
左侧是座席工作部分，右侧可选择嵌入企业自有系统，实现互通。
﻿
﻿
﻿
电话通话中
﻿
﻿
﻿
视频通话中
﻿
﻿
﻿
管理工作台
﻿
﻿
﻿
服务记录与录音播放
﻿
﻿
﻿
交流与反馈
﻿点此进入 TCCC 社群，享有专业工程师的支持，解决您的难题。

上一篇: 选择合适的方案下一篇: 方案二：SDK 集成