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文档中心即时通信 IM 客服场景管理员操作手册登录管理端

登录管理端

最近更新时间：2024-05-08 14:35:22

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本页目录：

在正式使用客服插件管理端之前，需要获取 管理端 的账号密码，用来进行管理配置或使用。
前提条件
已完成 客服插件功能开通。 
默认管理员首次登录指引
开通客服插件后将为您创建默认管理员，您可以通过以下方式登录管理端。
方式一：免密登录
进入 IM 控制台客服插件，选择功能配置，单击前往客服插件管理端，默认管理员免密登录管理端。
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方式二：账号密码登录
开通客服插件后，您的腾讯云站内信会收到管理端的登录账号及密码，可凭此内容直接登录 管理端。
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非默认管理员登录指引
步骤1：管理员创建其他管理员账号
管理员登录 管理端，参见客服管理创建管理员账号。
步骤2：前往邮箱，查看登录密码
进入填写的管理员邮箱，查找腾讯云联络中心邮件，邮件中包含登录密码。单击邮件内登录链接，进入管理端登录页面。
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步骤3：前往管理端登录
在管理端登录页面选择账号登录，账号为管理员邮箱、密码为邮件中的随机密码，单击登录。
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座席首次登录指引
步骤1：管理员在管理端创建座席账号
管理员前往 管理端，参见客服管理创建座席。
步骤2：前往邮箱，查看登录密码
单击邮件内登录链接，进入管理端登录页面。
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步骤3：前往管理端登录
在管理端登录页面选择账号登录，账号为管理员邮箱、密码为邮件中的随机密码，单击登录。
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