常见问题

最近更新时间:2019-03-19 17:22:24

初始化失败、登录失败、进房/退房失败如何处理?

请根据错误码查找相关原因:iLiveSDK 错误码IMSDK 错误码

客户端本地日志路径是哪些?

  • windows
SDK 目录
BoardSDK 程序运行目录/txsdklog/TICLog/boardsdk_YYYYMMDD.log
iLiveSDK 程序运行目录/txsdklog/ilivesdk_YYYYMMDD.log
IMSDK 程序运行目录/txsdklog/imsdk_YYYYMMDD.log
AVSDK 程序运行目录/txsdklog/QAVSDK_YYYYMMDD.log
  • Android
SDK 目录
BoardSDK /sdcard/tencent/boardsdk/包名/boardsdk_YYYYMMDD.log
iLiveSDK /sdcard/tencent/imsdklogs/包名/ilivesdk_YYYYMMDD.log
IMSDK /sdcard/tencent/imsdklogs/包名/imsdk_YYYYMMDD.log
AVSDK /sdcard/tencent/imsdklogs/包名/QAVSDK_YYYYMMDD.log
  • iOS/Mac
SDK 目录
TXBoardSDK 沙盒目录/Library/Caches/TICLog/TXBoard_YYYYMMDD.xlog
iLiveSDK 沙盒目录/Library/Caches/ilivesdk_YYYYMMDD.log
IMSDK 沙盒目录/Library/Caches/imsdk_YYYYMMDD.log
AVSDK 沙盒目录/Library/Caches/QAVSDK_YYYYMMDD.log